IRC is looking for the following
staff for their PRP project based in Islamabad:
IT Coordinator
Responsibilities
- Manage the design, development and installation of information systems i.e IT infrastructure, application infrastructure, mailing systems, operation and related services in collaboration with the IT department in IRC HQ and Regional ICT Coordinator, in order to ensure compatibility with existing systems.
- Provide technical documentation of all system architecture in use and in development, including network diagrams and Active Directory schema and group policies.
- Review internet connectivity and computer hardware to be compliant with IRC minimum standards in a timely manner.
- Configure, deploy and maintain all network equipment for offices and field sites; configure all intra-office network protocols in use.
- Maintain user data and email backup mechanisms for ensuring redundancy of all vital operations data; coordinate with the Logistics Coordinator the schedule and delivery of backup information off-site.
- Implement and ensure compliance of security policies and processes.
- Provide technical assistance for staff for all PC hardware, software and associated peripherals.
- Log support requests and document their outcome to assist in the resolution of common queries.
- Install and configure operating systems and IRC-approved software packages to the agreed standards of IRC global operations.
- Coordinate with HR department for creation and suspension of new user accounts/e-mail, and with Logistics department for allocation of IT-related assets.
- Ensure that security updates are properly being applied and that workstations remain up-to-date.
- Monitor workstation usage to ensure that users remain within the confines of the IRC Acceptable Usage Policy.
- Assist in finalizing strategy of emergency IT deployment in emergency disaster response.
- Work with Logistics/Procurement team in the preparation and handling of purchase requests, purchase orders and bid analyses for service of computers and other areas relevant to duties elaborated above.
- Edit and update the IT-equipment purchasing matrix to create guidelines IT procurement, including forecasts for equipment needs and budgets, technical specifications and evaluation criteria.
- Renewal of all IT software and hardware licenses.
- Degree in Computer Science and equivalent of 5+ years experience in relevant field.
- MCSE Certification preferred.
- Strong troubleshooting abilities, especially in networking, MS Applications and MS Operating Systems.
- Excellent communication and customer service skills; Proficiency in written and spoken English
- Demonstrated problem solving and trouble-shooting skills in order to resolve any IT related issues with clients.
- Report writing skills, with strong working knowledge in MS Excel.
- Proficiency with Microsoft Server 2000/2003 and Active Directory.
- Good time management skills, to manage various tasks under strict deadlines.
- Strong technical writing/documentation skills.
- Strong management and organizational skills.
- Strong hardware deployment/repair skills.
- Willingness to travel and participate in emergency disaster response.
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